At Finisya Hospitality Solutions, we’ve spent the past seven years helping launch and manage some of Dubai’s top restaurants. With hands-on experience across more than 150 restaurants and cafés in the UAE, we know what drives guest satisfaction — and how it ties directly to business performance.
This year, we’re offering free mystery shopper evaluations in Dubai to help restaurants and cafés identify gaps and elevate both their guest experience and overall performance.
What’s Included?
Our expert consultants will discreetly visit your venue, experiencing it just as your guests do. Afterward, you’ll receive a clear, actionable report covering:
- Service quality & guest journey– from first impression to final bill
- Menu performance & upselling opportunities– identifying quality, what sells and what stalls
- Staff engagement & training effectiveness– measuring the energy and expertise of your team
- Operational flow & table turn efficiency– ensuring smooth, profitable service cycles
Why It Matters
In hospitality, what you don’t see often matters the most. Small blind spots in service, flow, or menu performance can weaken a brand’s reputation and impact repeat visits. A mystery shopper evaluation provides the perspective you need to uncover those gaps — and fix them before your guests notice.
📌 Available until 30 December
📩 DM us today to request your evaluation
Because sometimes, what you don’t see is what holds you back.
